Khaw Boon Wan thinks main media has gone tabloid

From ‘Biased figures on MRT breakdown rate’, 29 July 2017, ST Forum

(Chan Yeow Chuan): I was taken aback by Transport Minister Khaw Boon Wan’s statement that the MRT is three times more reliable now than it was in 2015 (Khaw raises bar on MRT reliability; July 28).

However, after a more careful reading of the report, I realised that this conclusion was drawn from statistics that excluded delays caused by the new signalling system on the North-South Line.

Computing statistics this way is biased and unscientific.

I propose that delays caused by the testing of the new signalling system be factored in when calculating the mean kilometres between failures (MKBF).

If there has been a decrease in MKBF since 2015, this can be duly explained by the delays caused by the tests.

Calculating MKBF this way would give us a gauge as to how disruptive the tests of the new signalling system have been.

I support The Straits Times’ coverage of the recent breakdowns and delays of the MRT (Minister takes aim at press; July 28).

If these disruptions remain largely unreported or are glossed over by the newspaper, it could hurt its reputation and relevance as a news source.

Instead of expressing ‘grave concern‘ for the recent spate of breakdowns like his predecessor, Transport Minister Khaw opted for the deflective strategy of sympathising with SMRT workers and taking Trumpy potshots at the MSM.

“I don’t like the media reporting … Even our main media have turned tabloid. Yes, exciting and so on … frightening figures, headlines.”

“But I thought they were being unfair to the teams … working their guts out on this re-signalling project. They think it’s so easy, you know, like holding a pen and writing a few articles and get the signalling done. I wish it was so simple. If it was so simple, they don’t need us. We can ask the reporters to run the train system.”

This is the thanks you get for your not-so-subtle PAP propaganda, ST. All these decades helping to keep the PAP on its Iron Throne with your biased election reporting, and you get accused of distorting the facts. Which explains ST wasting no time publishing letters rebuking Khaw like the one above. At least Lui Tuck Yew knew better than to offend the PAP’s media mouthpiece.

In a classic case of the pot calling the kettle black, Khaw himself claimed that MRT reliability , defined as mean km between failure (MKBF), had increased 3 times since 2015, and excluded delays due to re-signalling because these happen ‘once every 30 years’. I assume this 30 years was calculated based on the very first train ride back in 1987, but it’s a statistical fallacy intended to mislead laymen into thinking that we won’t get another issue like this until 2047. Did Khaw learn anything from Yaacob’s ‘once every 50 years’ figure for freak floods?

But perhaps one reason why commuters still think the figures don’t reflect reality is how they experience a typical breakdown. A failure is defined as ‘a delay lasting longer than 5 minutes’, which means a train stalling for 4 minutes 50 seconds will not be considered as a significant delay. To anyone who’s suffered peak hour crunching, this feels like fucking eternity. So technically a train can continue to clock serviceable miles even if it stalls for 2 minutes every 5 stations and SMRT can continue to pat themselves on the back for a job well done.

Media will always be media, and sensationalism with catchy headlines and glaring images is simply business as usual, part of the arms race vs the scourge of fake news and social media. While the quality of our MSM can certainly improve, what we really need, as lifelong commuters, is that the quality of SMRT management and their overseeing Ministers improve as well.

Speaking of ‘exciting’ headlines, always remember this, Khaw.

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One Response

  1. Haha! Everything complain! Yes. If you are queuing up and have time on hand. 15 minutes passed and still in Dhoby Ghout. Going to Woodlands.

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