MRT fare hike and breakdowns are separate issues

From ‘Fare increase hard to justify’, 21 Jan 2014, Voices, Today

(Lawrence Seow): I cannot believe that the Public Transport Council has stated that train breakdowns and the fare hike are separate issues. How can the fare increase be justified without an improvement in service quality? These breakdowns are becoming a problem.

Moreover, the public transport operators are still making a tidy profit, and they are asking for more. In Japan, if these disruptions were to happen as often, the operators responsible would be ashamed to ask for any fare increase.

SMRT CEO Desmond Kuek called the timing most ‘unfortunate’ when the North South Line was disrupted yesterday, leaving 19,000 passengers stranded. This came 4 days after the PTC announced the 3.2% hike from April. He said SMRT applied for the increase due to the rising costs of maintaining a ‘SAFE AND RELIABLE’ transport system. The last round of hikes was in Aug 2011, when the 1% increase coincided with the opening of the complete Circle Line. We all remember what happened to that line some months later and I wonder where that $15 million additional revenue went to. If we take the PTC’s word for it, that breakdown and the 2011 fare increase had nothing to do with each other at all. It’s like paying 50 cents extra for chicken rice and finding out that you got more cucumber than meat. Except that you’ve got more to lose when you’re stuck in a train late for work than feeling cheated over an overpriced lunch.

Our train operators seem more focused on staying financially afloat than becoming more efficient at what they do. ‘Unfortunate timing’ or not, something needs to be done. Yet nothing much has changed since the last exercise; trains are still overcrowded, people don’t get to board even after 3 to 4 trains, and shit like this happens.

A fair hike. To the next station.

A fair hike. To the next station.

Walking the ‘high road’ was unheard of when we only had the red and green lines in the past. Imagine paying the extra charge when you could jolly well walk yourself from station to station for FREE. But since we can’t do anything about the PTC’s decision, perhaps we should call for operators to be transparent with how exactly they spend our money to tide over ‘operational costs’. Half of the revenue had better go into fixing those damn cables and signals, or if you can’t do anything about overcrowding at least improve the 3G connection in tunnels, rather than spending money on Free Wi Fi spots so that foreign workers can entertain themselves before passing out half naked in the station.  Or make sure your staff are alert to psychos entering carriages with freakin’ samurai swords instead of standing around nagging passengers to move inside. A bloody massacre in the MRT because of a safety lapse has NOTHING to do with fare increases, I’m sure.

The train system shouldn’t be addressed in isolation simply by pumping money into it. You need to figure out how to alleviate traffic flow as a whole, like encouraging alternative forms of commute (bicycling), overhauling our entire urban design or tweak immigration policies to curb this congestion epidemic. Otherwise, we commuters will continue to be slaves to a formula devised by people who’ve probably never taken a peak hour train ride in their life, and end up becoming what Anton Casey refers to in his FB as ‘poor people’.

Time to wake up, Transport Ministry. You can’t just impose fines for sloppy standards anymore because that’s still our money they’re surrendering to you. We can shake and rattle all we want, but in the end, heads must roll.

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3 Responses

  1. […] Everything Also Complain: MRT fare hike and breakdowns are separate issues – Life of a simple boy: Our “world class” transport reward mechanism – TOC: PTC in […]

  2. MRT fare hike and breakdowns are indeed separate issues. Nobody can tell SMRT how much to charge their passengers provided the passengers have a choice not to use their trains. If they are a monopoly, then saying that MRT fare hike and breakdowns are separate issues means that you don’t give a damn about the people’s helplessness.

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