Every company should be like Lady Gaga

Posted on July 13, 2011 by gdy2shoez

From ‘Swee Say to firms: Emulate Gaga’, 12 July 2011, article by Gwendolyn Ng, MyPaper. COMPANIES in the service industry here should emulate Lady Gaga. That was the advice Mr Lim Swee Say, Minister in the Prime Minister’s Office, had for business owners and industry representatives at an event marking the fifth anniversary of the [...]

Filed under: 2011, Customer service, Dress sense, Music/music videos, Politicians | Tagged: , , , | Leave a Comment »

Your bloody passport

Posted on June 18, 2011 by gdy2shoez

From ‘Why visit a place where we are not welcome?’18 June 2011, ST Forum (Lawrence Koo): …Last Saturday, I left home at 7am to go to Malaysia for a holiday. I took the Second Link hoping to beat the jam at the Malaysian immigration checkpoint. It was rather smooth clearance at the Tuas side. But [...]

Filed under: 1970s, 1980s, 2000s, 2011, Changi airport, Customer service, Tourists | Tagged: , , , | 1 Comment »

SIA stewardesses sleeping on plane

Posted on June 15, 2011 by gdy2shoez

From SQ air stewardesses caught napping, 14 June 2011, article in insing.com translated from SM Daily Some SQ air stewardesses were caught in the act: Taking a nap right next to passengers. A curious passenger, Mr Tan, took a photo of two stewardesses sleeping on empty seats during a flight from New Zealand. He was [...]

Filed under: 2011, Customer service, Singapore Airlines, Sleeping | Tagged: , , , , | 1 Comment »

Airsick SIA passenger not allowed change of seat

Posted on June 14, 2011 by gdy2shoez

From ‘Passenger disagrees with airline’, 14 June 2011, ST Forum online (Law Cher Khiam): I REFER to Singapore Airlines’ reply (“Why passenger was not allowed to change seat”; May 31) to my letter (“Service goes out the window amid SIA balancing act”; May 27). It was a 6am flight, and there must have been about [...]

Filed under: 2011, Customer service, Singapore Airlines | Tagged: , , | Leave a Comment »

Joanne Peh’s Nando’s ovation

Posted on June 2, 2011 by gdy2shoez

From ‘Ovation-goodbye for Joanne Peh’, 1 June 2011, article in insing.com translated from LHWB Joanne Peh posted on Twitter her “experience” two days ago at a restaurant in Tanglin Mall. Peh had gone to the restaurant “Nando’s” with her Caucasian boyfriend Bobby Tonelli after filming a programme, “Ladies Nite” nearby. However, before the couple could [...]

Filed under: 2011, Customer service, Local actors, Local food | Tagged: , , , | 3 Comments »

M1 rejects husband who forgot wife’s D.O.B

Posted on March 12, 2011 by gdy2shoez

From ‘Can’t recall wife’s birthday, so no help from telco’, 11 March 2011, Voices, Today (Jimmy Ng Kim Kok): Two days ago, I received a frantic call from my wife who is on holiday overseas, saying that her handbag containing her mobile phone had been stolen. Immediately, I called M1 to ask for her phone [...]

Filed under: 2011, Corporations, Customer service | Tagged: , | 1 Comment »

Female cleaners in male toilets

Posted on February 3, 2011 by gdy2shoez

From ‘ Mind the gender in toilet cleaning’, 3 Feb 2011, ST Forum online (Seow Joo Heng): OFTEN, we see female cleaners being employed to clean all toilets, including men’s toilets; and male inspectors inspecting all, including women’s toilets. Obviously, this arrangement causes inconvenience and embarrassment to both users and cleaners. Let us give some [...]

Filed under: 2000s, 2011, Cleaners, Customer service, Kids, Toilets | Tagged: , , , , | 1 Comment »

SIA does not have a nut-free environment

Posted on February 1, 2011 by gdy2shoez

From ‘Airline should take peanut allergy seriously’, 1 Feb 2011, ST Forum online (Ai-Leng Hong): ON A Singapore Airlines (SIA) flight from Auckland to Singapore on Dec 13, my seven-year-old son experienced an anaphylactic reaction by inhaling peanut dust released when peanut snack packs were opened during the flight. Despite earlier requests to not serve [...]

Filed under: 2011, Customer service, Local food, Singapore Airlines | Tagged: , , , , | 2 Comments »

Appetiser for destruction

Posted on January 12, 2011 by gdy2shoez

From ‘ 新航提供‘醉鸡’ 乘客担心坠机’, 12 Dec 2010, article in omy.sg (LHWB) 一名新加坡航空公司乘客申诉，在从新加坡飞往上海的班机，所提供的开胃菜“醉鸡”与“坠机”谐音，让他一路大感不吉利，足足5小时起鸡皮疙瘩、忐忑不安，直到飞机安然降陆才放心！ 卓佳强是在本月3日搭乘SQ836到上海。他在投给《联合早报》的函件中，叙述这段经历。他说，飞机起飞后，他翻阅菜单的中餐部分，惊见“醉鸡”是开胃菜，“吓了一跳”。根据他的说法，“醉鸡”与“坠机”谐音，一般上华人为朋友饯行时，都避开这道江南小菜“醉鸡”。 卓佳强指出，这个航班服务的主要是中国旅客，用如此“不吉利”的菜肴为开胃菜很不恰当。 They served this on 9/11 Translation: A business class passenger with SIA got the shock of his life upon being served a drunken chicken appetiser on board, which in Chinese is the phonetic equivalent of ‘dropping out of an airplane’. The [...]

Filed under: 2011, Customer service, Local food, Singapore Airlines, Superstitions | Tagged: , , , , , , | Leave a Comment »

Those sad Tom Thumb sandwiches

Posted on December 30, 2010 by gdy2shoez

From ‘Disappointed with same meals served on board SIA’, 30 Dec 2010, Today online (Alessandro Santise): I have been a regular customer of Singapore Airlines, which is reputed for its service. But after flying the Paris-Singapore route several times over the years, I noticed that the meals served on board have been always the same. [...]

Filed under: 1970s, 2010, Customer service, Local food, Singapore Airlines | Tagged: , , , | Leave a Comment »

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